COVID-19 has created a lot of shipping delays that might impact your package’s delivery date. [3] X Research source

Shipping delays are often caused by unexpected events, like bad weather and power outages, which is likely why the company doesn’t provide a delivery date estimate with Scheduled delivery now pending.

Make sure you have your tracking number on hand when you call a customer service rep.

You can also attach other documents that support your case, like the serial number of your missing item or a copy of the invoice that you originally got from the seller. Subscribe to email updates about your claim so it’s easier to keep tabs on it.

Keep updating your tracking details frequently to check for updates.

FedEx recommends registering for the FedEx Delivery Manager to stay up-to-date on your parcel.